Insurance

Technology solutions for Insurance

Deep domain expertise, proven delivery, and measurable outcomes — here are three of our landmark insurance projects.

Case Studies

Projects that moved the needle

Real engagements, real clients, real outcomes — a sample of our work in the insurance sector.

Project 01
Claims Automation Platform — National Insurer
Top-5 Brazilian Property & Casualty Insurer
48% reduction in average claims processing time, fraud detection rate up 3x

Built an end-to-end intelligent claims automation platform that combines OCR document ingestion, ML-based fraud scoring, and straight-through processing for low-complexity claims. The system routes complex cases to adjusters with pre-populated risk summaries, cutting average settlement time from 14 days to 7 and reducing manual touchpoints by 62% across 120,000 monthly claims.

Claims AutomationFraud DetectionMLOCR
Project 02
Policy Management ERP — Life Insurance Group
Mid-Size Life & Pension Insurance Group
30% reduction in policy issuance time, 99.95% system availability SLA achieved

Implemented a modern policy administration system integrated with SAP FS-PM, replacing a 20-year-old mainframe platform. The migration covered 1.8 million active policies across life, pension, and group benefits lines. Delivered automated underwriting rules, real-time reinsurance treaty calculations, and a self-service portal reducing call centre volume by 25%.

Policy AdministrationSAP FS-PMCore InsuranceLegacy Migration
Project 03
InsurTech Digital Transformation — Regional Insurer
Regional Multi-Line Insurance Carrier
42% growth in direct digital sales, NPS improved from 28 to 61 in 18 months

Led a full digital transformation programme including a cloud-native quoting and binding engine, API-first architecture for broker and affinity channel integration, and a customer-facing mobile app for policy management and claims First Notice of Loss (FNOL). Migrated infrastructure to AWS with a zero-downtime cutover strategy, achieving ISO 27001 certification within 6 months.

Digital TransformationInsurTechAPI-FirstISO 27001

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